Jitawin app believes that every user's right to privacy is fundamental. This Privacy Policy explains clearly how we collect, use, and protect your data.
Last Updated: January 2026This Privacy Policy applies to the jitawin app website and mobile application. By using the platform, you are deemed to have accepted this policy.
Jitawin app is an international online betting and gaming platform serving users in Bangladesh and beyond. We understand how valuable your personal data is, and keeping it safe is one of our highest priorities.
This Privacy Policy explains what types of data jitawin app collects, how that data is used, who it may be shared with, and the steps we take to keep it safe. This policy is aligned with international data protection regulations.
When our Privacy Policy changes, we post a notice on the platform and notify you by email for significant updates. It is important to keep a valid email address on your account.
Jitawin app collects several types of information, grouped into three main categories:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes (KYC) |
| Contact Information | Email address, mobile number | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Device & Browsing Information | IP address, browser type, operating system | Automatic |
| Usage Pattern | Betting history, preferred games, and session duration | Automatic |
| Location Data | Country & City (IP-based) | Automatic |
Jitawin app never stores your password or full bank card number. Payment information is always kept in encrypted form.
Jitawin app collects information in several ways. It is our policy to be fully transparent about each method:
Jitawin app does not access your phone's contacts, camera, or microphone — storage access is only requested when uploading KYC documents.
Jitawin app uses the information it collects solely for the purposes listed below. Your consent will be obtained before any additional use:
Jitawin app never sells your information to third parties for marketing purposes. You can opt out of email or SMS marketing at any time.
Jitawin app uses industry-standard security technologies to protect your data. Our security framework is outlined below:
In the event of a security breach, jitawin app will notify affected users by email within 72 hours and take immediate steps to resolve the issue.
Jitawin app does not retain personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Betting History | For the duration of the active account + 3 years |
| Cookies & Browsing Logs | Up to 1 year |
| Customer Support Chat | 2 years |
Once the retention period expires, data is securely deleted or anonymized.
In accordance with international data protection regulations, jitawin app grants you the following rights:
You can request a copy of any data we hold about you.
You may request corrections to any inaccurate or incomplete information.
Where no legal obligation applies, you may request that your data be deleted.
You may request that we restrict the use of your data for specific purposes.
The ability to export your data in a portable format.
You may object to your data being used for marketing or profiling purposes.
To exercise these rights, email us at [email protected]. We will respond within 30 days.
Jitawin app is intended for users aged 18 and above only. We do not knowingly collect personal data from minors.
Age is verified at registration and confirmed through ID documents during the KYC process. If we become aware of any account belonging to a minor, that account will be immediately closed and all associated data deleted.
If you believe a minor is using jitawin app, please contact us immediately. We will take prompt action.
Jitawin app may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any privacy-related questions, requests, or complaints, please contact our Data Protection team. We typically respond within 3 business days.
Support Hours
7 days a week, 24 hours a day
If you remain unsatisfied after contacting us, you have the right to file a complaint with the relevant data protection authority in your country.
Every transaction and piece of personal data on jitawin app is secured with 256-bit SSL/TLS encryption — no one can intercept your information in transit.
We never sell your personal data to third parties. jitawin app's business model does not rely on selling your data.
You can view, correct, or delete your data at any time. On jitawin app, you own your information.
Our Privacy Policy is built in compliance with international data protection regulations and is verified through regular third-party audits.
You can unsubscribe from promotional emails or SMS at any time. jitawin app respects your preferences.
Our support team is available 24/7, 7 days a week, to assist with any privacy-related inquiries.
Your privacy is fully protected on jitawin app. Register today and enjoy Bangladesh's most trusted betting experience. Download our app and play from anywhere.